Configure and setup an Android tablet to
access Microsoft Office 365
Mobile access to Microsoft Office 365 isn’t just for iPhone and
iPad users. After my post about connecting Office 365 to an iPhone, readers
inquired how to access Office 365 from an Android device. Some critics say that
Microsoft Office 365 isn’t very mobile friendly, but you can get Office 365
working on your Android tablet fairly quickly.
In this post, I’m going to show you how to setup and configure
your Android tablet to send and receive email using Exchange Online, the hosted
email server component of Office 365.
Prerequisites
Setting up an Android tablet to access Office 365 doesn’t require any
additional apps. However, you do need a full Office 365 account for each
Android tablet user.
Setup Exchange ActiveSync email on an Android tablet
The exact steps for email setup may vary between Android versions. In the
example below, I used a Samsung Galaxy Tab 2 running Android 4.0.2.
Tap Settings
Tap Accounts and sync (Figure
A)
Figure A
Accounts and Sync screen.
Tap Add account (Figure B)
Figure B
Add Account dialog box.
Tap Microsoft Exchange ActiveSync
Enter your Office 365 email address and password
Tap Next, and Android will retrieve your account information
When the Remote security administration dialog box appears (Figure C), tap OK
Figure C
Remote security administration dialog box.
From the Account options screen (Figure D), you have the following
options:
Peak schedule: The default setting is Push, which downloads email to your
Android tablet as it arrives in your Exchange Online inbox
Off-peak schedule: The default setting is Push
Period to sync email: The default setting is Automatic
Emails retrieval size: The default size is 2KB
Period to sync Calendar: The default period is two weeks
Figure D
Account
options screen.
Note:
Account options settings may
vary, depending on your version of Android. Keep in mind that the more frequent
you set email and calendar synchronization, scheduling, and email retrieval
size will impact your data plan and/or need for a Wi-Fi hotspot.
1. Optionally, select Send
email from this account by default
2. Tap Next, and Android
will validate your account options
3. When the Activate device
administrator? dialog box appears, tap Activate
4. From the Set up email
screen, type a name for the account and the name that you want displayed to
email recipients
5. Tap Done to
complete the email setup
After
completing this setup, you may have to wait 10-15 minutes before you can send
and receive email from your Office 365 account.
Troubleshooting Exchange server setup
If you have a different
device and version of Android, the steps in the previous section may not work.
While I was writing this post, the setup on my Galaxy Tab 2 worked almost
flawlessly. However, the setup on my Google Nexus 7 tablet was another story.
Some versions of Android choke on podxxxxx.outlook.com(Exchange
server name: m.outlook.com). So, if you follow
the steps above and your Android tablet doesn’t connect with Office 365, try
connecting using your host name for your mailbox.
Here’s how to find out
your Office 365 host name:
1. Open the Outlook Web Application
(OWA)
2. Click Help
3. Click About, and your
Office 365 host name will appears under Host Name
Some other
setup/configuration tips to remember:
·
Type
your full email address in the Domain\Username dialog box. If Domain and
Username are separate text boxes in your version of Android, leave the Domain
field empty. Type your full email address (for your Office 365 account) in the
Username field.
·
Some
versions of Android require the domain/username format, so type in your
domain\Office 365 username.
Determine your Exchange ActiveSync server
If Android doesn’t find
your Office 365 Exchange Server Online information, you may need to access your
account information in OWA. You can get the URL to access OWA when you setup
Office 365 for your organization.
Follow these steps to
find your Exchange ActiveSync server name in OWA:
1. Sign in to OWA using
your Office 365 email address and password
2. Click Settings
3. Click Options
4. Click Account
5. Click My account
6. Click Settings for POP
and IMAP access
7. Under POP setting,
look at the value for Server name
Depending on your organization’s Office 365
configuration, your email server may end in outlook.com or your organization’s domain name.
Onto the cloud
You should now be able
to send and receive email from your Office 365 account using your Android
tablet. Do you use Office 365 on your Android tablet? If so, please share your
experience, including any tips or difficulties you experienced along the way.
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